Matt Ouellette

Matt Ouellette is a certified information technology professional residing in Southwest Michigan. His technology findings and advice can be found on his PacketPilot blog. Mr. Ouellette spent 4 years as an I.T. Technician before stepping into a Network Engineer role at Bronson Health Group. Since completing his Associates Degree in Network Administration Matt has taken a head on approach to career enrichment through obtaining credentials such as CCNP, CCNA Voice, MCSA: Server 2008, and VCP5. This passion for continued learning allows him to deliver up to date quality technical solutions.

Most commented posts

  1. Cisco SD-WAN ISR 4k Getting Started – Part 2 – Bootstrap Process — 5 comments
  2. Burnout or just a Reset? – It’s Okay it Happens — 3 comments
  3. What Happened? I’m Back! — 2 comments
  4. Cisco Live US 2019 – Explorer Guide — 2 comments
  5. Remote Troubleshooting Crossed Fiber Using Port Channels — 2 comments

Author's posts

Quick Take: Whiteboard on Webex

Reading Time: 2 minutes

This is a quick take blog post on my preferred white boarding method on Webex (Or other meeting platforms). It’s quite simple but has a nice benefit.

With the Work From Home (WFH) increase and the use of sharing your screen more and more white boarding ideas/sample diagrams was always difficult for me with a mouse. This quick post outlines on an Apple computer a quick way to whiteboard with a shared screen.

Disclaimer: I don’t own a windows computer so can’t confirm the functionality on that platform.

Requirements:
1) Apple Computer
2) Apple iPad
3) Apple Pencil (version that works with your iPad model)
4) Microsoft OneNote
5) Meeting Software

Benefits:
1) Hand draw diagrams and notes just as on a whiteboard
2) With the use of Onenote diagram/drawing/notes are saved for future reference
3) Onenote page can be shared across platforms and exported for e-mail/sharing purposes
4) Printable

Steps:
1)Connect iPad to Apple Computer via USB
2)Launch QuickTime Player
3)Select New Movie Recording File>New Movie Recording

4)From the drop down arrow next to the record button select your iPad (based on name). In my case PacketPilotiPad

5)Launch OneNote on your iPad
6)You can now share your screen/application dependent upon your meeting software capabilities to share out your iPad screen.
7) Use the multiple Pen colors and your Apple Pencil to whiteboard as if you were in person
8) Enjoy the benefits of your whiteboard session being saved to OneNote and easily shareable and saved across platforms

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What Happened? I’m Back!

Reading Time: 2 minutes

TL:DR…..I needed some self care and checked myself into a hospital

Okay, A lot of people noticed I disappeared for a hot minute or two and you know what?……I’m not ashamed to tell you why.

I know that some of you were quite worried about me and to that point I have to say I love you all to death and appreciated that I mean something to you all that you would be concerned. It truly means a lot.

Life had gotten the better of me and I checked myself into a 2 day self care overnight at my local hospital. They court order petitioned me to a 7 day care at a Mental Health Hospital an hour away where they took my cell phone from me so I couldn’t respond to anyone.

I apologize for not responding to anyone who messaged me or reached out via any social media means but I just didn’t have the means to reach back.

This was triggered from general life issues and then on top of that I lost my job due to some bad apples at work. It kind of pushed me over the edge and I needed to get myself straight.

Outside of the adventure stories I could tell from my experience in the hospital I can say I met a couple of good chaps, learned a lot, and got my head straight.

I had some good “sessions” that made me think a bit and put 2 and 2 together to get back on a good page. Now I just need to work on finding new employment.

Aurora was well taken care of, the first two days at the first hospital my hockey team member took care of her, the 7 day stint at the hospital an hour away my sister (bless her heart) drove 10 hours round trip to pick Aurora up and take her home to watch her and let her play with her puppy Loki. Pops brought Aurora back to me on Friday.

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Burnout or just a Reset? – It’s Okay it Happens

Reading Time: 6 minutes

Recently I found myself struggling with something. I couldn’t really put my finger on what exactly it was but my motivation seems to have vanished throwing me into a terrible feeling of purgatory.

You may have noticed if you follow me on social media as I just haven’t been terribly active in the last little while. I needed to figure out what was wrong.

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Cisco Live 2019 – On Site – Last Minute Checklist

Reading Time: < 1 minute

It’s crunch time! Many of you may have already left for a few extra days before the event, others aren’t leaving until this weekend. Either way, there are a few things you want to be sure you have on hand and ready for Cisco Live in San Diego!

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Cisco SD-WAN ISR 4k Getting Started – Part 2 – Bootstrap Process

Reading Time: 5 minutes

The Bootstrap Process

In the Part 1 of this series we covered the first step to converting and ISR from IOS-XE onto the Cisco SD-WAN platform. We will continue from there with my story of frustrations and the discovered caveats and need to knows. Starting first with bootstrapping the ISR.

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Cisco SD-WAN ISR 4k Getting Started – Part 1 – Upgrading Code

Reading Time: 3 minutes

Upgrading from IOS-XE to SD-WAN Code

Recently I was building out a lab to iron out a migration onto the Cisco SD-WAN (Viptela) solution. As part of that process existing ISR 4k routers were going to be used at the edge devices. This process, while fairly straight forward, came with a few “gotchas” and “snags” that I had to work through. In this post I will cover the upgrade of the ISR onto SD-WAN code. In the next post I will cover the bootstrap process as well as a couple of caveats related to vManage and the ISR4k routers.

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Cisco Live US 2019 – Explorer Guide

Reading Time: 8 minutes

I’ve been lucky enough to attend Cisco Live twice with both instances being on the full conference pass. This year, due to out of pocket expenses and the overall higher cost of San Diego I am attending on the lower cost Explorer Pass. In years past I purely interacted with Cisco Live remotely. This guide is intended to combine the best of both to assist in making the most of the Explorer pass. With that in mind, lets get some housekeeping out of the way.

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Remote Troubleshooting Crossed Fiber Using Port Channels

Reading Time: 5 minutesLast year I was involved in assisting a datacenter core and access-layer refresh. In this case the IDF’s were reusing existing fiber patches and the run to the datacenter stayed in place. however, within the datacenter core equipment was placed across the room required new cross connects to be ran to the new core cabinet. When the cutovers began to take place the IDF’s were spread out over a large campus. Meaning troubleshooting by walking back and forth to check cabling was extremely time consuming and inefficient. Since all the IDF’s were connected via port channels I was able to figure out which runs were crossed and go fix them all at once using only the ether channel show output. I’ll walk you through the process now.

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Cisco Champions – An amazing place to be

Reading Time: 5 minutesThe time for applications to the Cisco Champion 2019 program are fast approaching. As I learned this it caused me to reflect on the privilege I have had for the last two years of being part of it.  I’d rather tell you about my experience and why you might want to join in on the fun. In those two years, I have seen it from two different views. My first year was 100% remote as I was unable to make it to Cisco Live. Last year I got to experience all of the greatness of some of the in-person events.
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ATA 190 Recovery Firmware Page – ATA 190 Will Not Register

Reading Time: 3 minutesAs it turns out, albeit I don’t do voice as my career focus, I decided to help out a team member and took ownership of an issue that came up. It was a phone that wasn’t working, one that was attached to an ATA 190. After I tracked down the device I typed it’s IP address into my web browser and found it in a Recovery Firmware state. What us traditional Cisco route/switch guys would consider “ROMMON” as a loose equivalent. In this case it is important to note, since the device wasn’t function on proper firmware and was in recovery mode, the IP address of the ATA is actually in the Data VLAN at this point, NOT the Voice VLAN.

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