Category Archive: Video

MS KB 3161639/3161608 break CUCM – UCCX web access

Cert

The other week I ran into an instance where a group of customers were unable to access Cisco Unified Intelligence Center. Upon further investigation I was unable to get to admin pages of much of the collaboration suite and call control systems from these users computers either. The suite was on various versions of 9.0.X …

Continue reading »

Permanent link to this article: http://www.packetpilot.com/ms-kb-31616393161608-break-cucm-uccx-web-access/

Infocus Mondopad Registered with CUCM – SIP

Mondopad SIP

This post is primarily for archived documentation for myself in the event of possible future need. However, I was having a hard time finding any configuration examples for this task. The steps below are those I used to connect a 70inch Infocus Mondopad to our CUCM environment to be able to make video calls including …

Continue reading »

Permanent link to this article: http://www.packetpilot.com/infocus-mondopad-registered-with-cucm-sip/

Synapps Paging Delays – An HTTP/TCP Wireshark diagnosis

ThisIsRight

The Scenario goes like this: A Synapps – SA Announce paging and messaging server integrated with Cisco’s CUCM hosting around 30 phone to phone paging groups. The paging had been working fine for months and out of no where one of thirty particular groups was putting in multiple trouble tickets over multiple days that the …

Continue reading »

Permanent link to this article: http://www.packetpilot.com/it-was-broke-but-the-sharks-got-to-it/