Matthew Ouellette – Resume

3908 Florinda Ave, Portage, MI 49002 E-MAIL mattrick6@gmail.com
Experience
2022 to 2023	CDW			Grand Rapids, MI/Remote
Consulting Engineer – Enterprise Network: Lead and execute discovery and design consulting meetings with customers. Write design documents based on discovery and consulting meetings. Shadow design and cutover meetings. Assist fellow co-workers in migrations. Analyze current network designs
2016 to 2022	Presidio			Grand Rapids, MI/Remote
Engineer – Network Infrastructure: Design and Deploy Campus LAN Infrastructure. Develop Migration Strategies and Plans. Design and Deploy WAN and SD-WAN Infrastructure. Design and Deploy Internet Edge Connectivity. Consult on Campus WAN, LAN, and Internet Edge Architecture
2014 to 2016		Bronson Health Group			Kalamazoo, MI
Network Engineer II: Integrated third party application into CUCM environment. Developed multi-tier call center applications in UCCX. Implemented security Tap/Aggregation appliances for network resiliency. Established Expressway business to business video consult calling with partner organizations. Improved network uptime with redundancy and resiliency designs in voice and data. Consolidated networks through business acquisitions. Built and deployed greenfield offsite data center
2010 to 2014		HealthCare Midwest			Kalamazoo, MI
Network Analyst: Developed custom deployment scripts for EMR upgrade. Organized call routing and call flows for optimized customer service. Planned and installed new office network infrastructure. Maintained proxy server access lists and identities. Resolved disaster recovery scenarios with minimal downtime.
Education
2005 to 2008		Alpena Community College			Alpena, MI
Associate in Applied Science: Network Administration
2007 to 2008		Lansing Community College			Lansing, MI
General Education Coursework
Certification
Cisco Certification Program
Cisco Certified Network Professional (CCNP) Cisco Certified Network Associate Security (CCNA Security) Cisco Certified Design Professional (CCDP) Cisco Certified Network Associate Collaboration (CCNA Collaboration) Cisco Certified Specialist – Enterprise SD-WAN Implementation			2013 2014 2015 2016 2020
Skills
Switch configuration including VLANS and Trunking. Router configuration with static and dynamic routing. Wireless and Wired Voice over I.P. phones. UCCX Call Center Scripting. Knowledge of Cisco ASA Firewall. VMware Vsphere 4 and 5 experience. Cisco IOS, Cisco Unity, Cisco Unified Communications Manager, Cisco UCCX, Cisco Presence