Matthew Ouellette – Resume

3908 Florinda Ave, Portage, MI 49002
2022 to 2023CDWGrand Rapids, MI/Remote
Consulting Engineer – Enterprise Network: Lead and execute discovery and design consulting meetings with customers. Write design documents based on discovery and consulting meetings. Shadow design and cutover meetings. Assist fellow co-workers in migrations. Analyze current network designs
2016 to 2022PresidioGrand Rapids, MI/Remote
Engineer – Network Infrastructure: Design and Deploy Campus LAN Infrastructure. Develop Migration Strategies and Plans. Design and Deploy WAN and SD-WAN Infrastructure. Design and Deploy Internet Edge Connectivity. Consult on Campus WAN, LAN, and Internet Edge Architecture
2014 to 2016Bronson Health GroupKalamazoo, MI
Network Engineer II: Integrated third party application into CUCM environment. Developed multi-tier call center applications in UCCX. Implemented security Tap/Aggregation appliances for network resiliency. Established Expressway business to business video consult calling with partner organizations. Improved network uptime with redundancy and resiliency designs in voice and data. Consolidated networks through business acquisitions. Built and deployed greenfield offsite data center  
2010 to 2014HealthCare MidwestKalamazoo, MI
Network Analyst: Developed custom deployment scripts for EMR upgrade. Organized call routing and call flows for optimized customer service. Planned and installed new office network infrastructure. Maintained proxy server access lists and identities. Resolved disaster recovery scenarios with minimal downtime.
2005 to 2008Alpena Community CollegeAlpena, MI
Associate in Applied Science: Network Administration  
2007 to 2008Lansing Community CollegeLansing, MI
General Education Coursework  
Cisco Certification Program
Cisco Certified Network Professional (CCNP)
Cisco Certified Network Associate Security (CCNA Security)
Cisco Certified Design Professional (CCDP)
Cisco Certified Network Associate Collaboration (CCNA Collaboration)
Cisco Certified Specialist – Enterprise SD-WAN Implementation
Switch configuration including VLANS and Trunking. Router configuration with static and dynamic routing. Wireless and Wired Voice over I.P. phones. UCCX Call Center Scripting. Knowledge of Cisco ASA Firewall. VMware Vsphere 4 and 5 experience. Cisco IOS, Cisco Unity, Cisco Unified Communications Manager, Cisco UCCX, Cisco Presence

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